Trial Sign-ups Convert Faster with Zero Extra Promo

Taylor Brooks had built a thriving boutique fitness studio over four years, specializing in high-intensity interval training and yoga fusion classes. Her studio was known for its supportive community and expert coaching. However, a series of fake negative reviews began appearing, claiming unsafe equipment and unprofessional instructors.

"The reviews were completely false - they mentioned equipment we'd never used and described instructors who didn't work here," Taylor explained. "But potential members were seeing these reviews first, and our trial sign-ups dropped by 65%. We were losing members to chain gyms, even though our actual class experience and community support were superior."

Crux Experts implemented a comprehensive reputation recovery strategy, starting with immediate fake review removal across all platforms. We identified patterns in the fake reviews and successfully disputed them with Google, Yelp, and Facebook using evidence of their fraudulent nature.

"The team was incredibly thorough," Taylor noted. "They not only removed the fake reviews but also helped us understand how to prevent future attacks. They set up monitoring systems and taught us how to respond professionally to legitimate reviews while protecting against fake ones."

"The transformation was incredible," Taylor shared. "Within two months, our trial sign-ups had increased by 180%. Members were joining specifically because they'd seen our positive reviews online. We went from struggling to fill classes to having to add more sessions."

The fake review removal not only restored their reputation but also positioned them as the premier boutique fitness studio in their area. "We're now the go-to destination for high-intensity training and yoga fusion, and our online presence reflects the quality experience we've always provided in our classes."